Schedule a Lesson
Children of the SoundSM offers rolling registration, so as long as a time slot is open, you can book today!
Schedule a Lesson

Children of the SoundSM Policies

  1. Registration Fee
    A registration fee of $75.00 is due the first time the customer schedules lessons at any Children of the SoundSM location. This registration fee is due one time, per family (NOT per child) and has no expiration. The registration fee is non-negotiable, non-transferrable, and non-refundable. The registration fee covers insurance costs and use of the facility during your lesson time(s). THE REGISTRATION FEE DOES NOT PERMIT USE OF ANY PART OF THE FACILITY OUTSIDE OF THE CUSTOMER'S SCHEDULED LESSON TIME(S).
  2. Refunds
    Children of the SoundSM has a NO REFUND policy. If for any reason the customer needs to cancel a session after full or partial payment has been received and/or processed, the customer is entitled to a credit for the full value of the remaining lessons of the session. This credit will be held by Children of the SoundSM and NOT refunded to the customer. The customer may apply the full value of this credit to any future lessons scheduled. Exceptions will be made by management on a case-by-case basis FOR EXTREME CIRCUMSTANCES ONLY. All management decisions regarding refunds are final.
  3. Make-Up Policy
    Lessons must be cancelled 24 hours in advance in order to schedule a make-up lesson, otherwise the lesson will be forfeited. Children of the SoundSM staff will be happy to assist you in scheduling ONE make-up per session, provided we receive at least 24 hour advanced notice of your missed lesson. In the case of a semi-private lesson, both students need to miss the same lesson and reschedule for the same day and time. For Parent/ Toddler classes, families may come to any other class day/time to fulfill their make-up for a missed class. Please contact the desk to arrange a make-up. Exceptions will be made by management on a case-by-case basis FOR EXTREME CIRCUMSTANCES ONLY. All management decisions regarding make-ups are final.
  4. Inclement Weather Policy
    In case of any type of inclement weather (snow, sleet, freezing rain, thunder, lightning, etc.), please call and listen to the voicemail recording. We will change the message to reflect any cancellations and/or closures. If the voicemail recording does not indicate any cancellations, then lessons will run as scheduled.
  5. Use Of The Facilities
    1. Hotel common areas (entrance, exit, hallways, etc.): Please be respectful of hotel space. Do not let children shout or run anywhere in the hotel, as there are guests present and hotel staff working.
    2. Pool: Scheduled lessons are for students only. Parents, siblings, family members, friends, etc. are NOT permitted to use the pool at any time, except where previously arranged through the Children of the SoundSM desk staff.
    3. Restrooms/Locker rooms: Restrooms and all changing areas are available to all students and visitors. As a courtesy to other customers, hotel guests and staff, please pick up after yourself. If you notice that something is missing (i.e.: toilet tissue, paper towels, soap, etc.) or not properly functioning in the restroom/changing area, please alert Children of the SoundSM staff immediately.
    4. Fitness center: The fitness center is for use by hotel guests only. Please do not allow children to play or run in this area, as they may get hurt.
    5. Towels: Towels at the hotels are primarily for their guests. Children of the SoundSM CANNOT guarantee availability of hotel towels for students; therefore, customers are required to supply their own towels.
    6. Whirlpool/Spa: Use of the whirlpool/spa/hot tub is not permitted by swimmers or their families/friends.